Terms and conditions
Standard Booking – Reservation and Cancellation Policy
All rates are per room, per night, based on 2 people sharing. There is a £30.00 charge per night, per extra person. All rates include VAT and full Scottish breakfast.
Children: Infants under two years free, if using parents’ cot. Use of house cot and equipment: £15 per night. Food and drink provided by us is chargeable. For young children, accommodation is charged at £30 per night if they are sharing their parents’ room. Breakfast is included, but other meals are charged as taken.
Exclusive use: Weddings, Family Occasions & Corporate Events – please call for further details.
Greshornish House’s comfortable and relaxing guest’s bedrooms are all en suite with bath and/or shower. Some have stunning views across Loch Greshornish; others look out onto the garden and grounds. The variation in size and aspect is reflected in the rates.
Your room is available to check in from 3pm on the day of your arrival, and room must be vacated by 11am on the day of your departure.
Cancellation Policy: A valid credit card is required to secure your booking. No charge will be make if the reservation is cancelled before 9am GMT, 2 days prior to arrival date. If reservations is cancelled after this time, or in the case of a no-show, the full amount for the first night will be charged.
Smoking: Greshornish House is NO SMOKING throughout the hotel. Damage caused or cleaning required as a result of smoking in bedrooms is chargeable. Rooms which cannot be let as a result of smoking will be charged for at full tariff rates to compensate for additional cleaning and loss of revenue.
Corkage: It is our policy that all food and drink consumed on the premises is purchased from the hotel. We are very pleased to serve refreshments to our guests throughout the day. We would therefore ask that guests do not consume on our premises alcoholic drinks that they have bought elsewhere. Drinks purchased from elsewhere and consumed on the premises will be subject to a minimum corkage charge of £10 per bottle.
Lost Property: We will happily return property left behind if requested to do so, however we must ask for the postage to be refunded. Any property unclaimed within 6 weeks will be donated to charity or disposed of appropriately.
Excess Charges: We may charge you sums over and above the value of the booking (for example cleaning charges for excessive soiling, or the cost of repairs to damage to the fabric of the house etc. as a result of your actions, or the actions of your invited guests.)
Important: The management reserves the right to terminate the contract to provide accommodation at any time for any reasonable cause, including unavailability of accommodation. Such reasonable cause would also include unreasonable behaviour on the part of the paying guest, smoking in a prohibited place, taking illegal drugs, using verbal or physical abuse towards the staff or other guests or causing damage to the house through action or negligence.
In the event of such termination, the Greshornish House’s liability will be limited to any monies paid but not credited against goods or services already provided. You will continue to be liable for the cost of accommodation booked but not used as a result of such termination, except only where such termination is as a result of accommodation being unavailable.
Payment: Unless otherwise stated, all accounts are to be paid in full on departure. The management reserves the right to charge your account for any items, which may have been inadvertently omitted from your bill.
We accept all major credit cards; some charges may apply when paying by credit card.
All prices quoted are inclusive of VAT at 20%.
Service is not included and is at your discretion.
Greshornish House reserves the right to amend prices without notice.